Horrible customer service very angry

I had used logmein desktop version for a few years and thought I would try the app to access my desktop from phone or iPad. Used it a few times and worked as I needed it to. But havent used in months so decided to cancel subscription. Their web site had no way to cancel account/ subscription. Emailed customer service, they did email back within a day or two but informed me annual subscription cannot be canceled till the year is up. No refunds. Very angry to pay for a service I am not using. Beware.

SkepticalWV about Ignition, v3.4.2523